Senior IT Engineer, AI Systems

About Bluevine

Bluevine is the banking platform for small businesses that need to keep moving, redefining how entrepreneurs manage their money.

We bring banking, payments, billing, and access to capital into one connected place, so business owners can move money, pay vendors, get paid, and fund what’s next without switching tools or losing time. Everything we build starts with a deep understanding of how small businesses actually run, and we keep their money secure along the way.

Since 2013, more than 1 million small business owners across all 50 states have trusted us with their money, from contractors to dental offices to e-commerce brands. Today, over 500 employees come to work focused on making banking one less thing that slows them down.

All of this comes back to our team. We’re curious problem-solvers who learn fast, would rather solve problems together, and care deeply about the people we’re building for. If you want your work to make a real difference to business owners every day, and want to keep growing while you do it, apply below.

ABOUT THE ROLE

We’re looking for a Senior IT Engineer, AI Systems to join Bluevine’s IT team in Tel Aviv. You’ll be a part of local and global IT operations and drive the evaluation, integration, and adoption of AI tools and automation across our global organization.

This role combines enterprise SaaS administration, endpoint and identity management, and advanced technical support with hands-on AI integration. You’ll build reliable automation, establish secure administration practices, and help employees use AI tools effectively, working closely with Information Security, and business stakeholders.

WHAT YOU’LL DO

• Evaluate, deploy, and administer enterprise AI platforms, and build AI agents to streamline IT operations and business workflows.

• Administer Jira Service Management and Jira Cloud, including workflows, permission schemes, automations, webhooks, SLAs, and JSM Assets.

• Google Workspace administration, including organizational units, security settings, and third-party application integrations.

• Resolve complex L2/L3 escalations for employees in Tel Aviv and globally across macOS, Windows, and enterprise applications.

• Manage endpoint compliance and identity access through enterprise MDM platforms and Okta.

• Partner with Information Security to prevent sensitive data exposure through AI tools and establish usage guidelines and role-based access controls.

• Develop and maintain scripts and API integrations to connect enterprise systems and services, synchronize data, and automate administrative tasks.

• Deliver practical workshops and create documentation covering effective prompting, AI tools, and self-service IT.

• Manage office networking and the IT hardware lifecycle for the Tel Aviv site.

WHAT WE LOOK FOR

• 6+ years of experience in IT engineering, systems administration and advanced IT support within a fast-paced technology startup or global product company.

• 2+ years of hands-on experience administering or integrating enterprise AI tools, such as ChatGPT Enterprise, Claude, Gemini, GitHub Copilot, OpenAI APIs, or custom LLM bots.

• Advanced Jira administration experience, including designing and implementing complex configurations and automations.

• Experience administering Google Workspace at enterprise scale, including Google APIs, security controls, and directory integrations.

• Scripting skills in Python, Bash, or PowerShell, with practical experience using automating IT processes.

• Experience managing macOS and Windows through enterprise MDM platforms such as Jamf Pro or Microsoft Intune, and administering identity providers such as Okta or Microsoft Entra ID.

• Fluent written and spoken English, with the ability to collaborate across global teams and explain technical concepts clearly to technical and non-technical audiences.

BONUS POINTS IF YOU ALSO HAVE

• Experience building RAG-based knowledge solutions, custom GPTs, or AI-powered triage bots within Slack, Teams, or IT service management platforms.

• Knowledge of enterprise networking, including TCP/IP, VLANs, DNS, and Cisco Meraki equipment.

• Experience with Linux system administration.

• Industry certifications in Cloud, AI, or IT Management (ITIL certifications, Okta Certified, AWS/Azure Fundamentals).

Benefits & Perks

• Excellent group health coverage

• Flexible hybrid work model

• Large Study Fund contribution

• Salary Benchmarks and Checkpoints

• Monthly meal card of TenBis or CiBus (your choice) with generous balance

• Free parking for cars, scooters, and bikes

• Free gym membership

• Company-sponsored Mental Health Benefits

• PTO, Company Holidays, and Flexible Holidays

• Community-based volunteering opportunities